POLICIES

OUR PROMISE TO YOU

Only the highest quality of products are used in all of our hair and skin services. All products are hand selected to be carcinogen free. As salon professionals, we understand how lucky we are to have you visit our salon. Impeccable customer service is a motto we live by, and we honor this everyday. We make this commitment to you.

CANCELLATION POLICY

Salon Nuuvo requires a cancellation notice of at least 24 hours from your scheduled appointment time. Failure to notify within 24 hours will result in the full charge of the appointment/s booked. You will have 7 days from your cancelled appointment to use that credit. After the 7-day grace period, the fee is forfeited.

HAIR EXTENSIONS & HAIR THICKENING POLICY

Salon Nuuvo requires a non-refundable 50% – 100% deposit to be paid for extensions prior to application. This deposit will be credited to your appointment cost. In the event of a no-show, or cancelled appointment, the deposit is forfeited.

ALCOHOL POLICY

We offer complimentary wine to our clientele to enjoy during their services. Please ensure you have documentation to prove you are aged 21, or over. It is against our policy to serve alcohol to anyone under the age of 21. No Exceptions!